We take the protection of your personal data seriously. This statement informs you about the processing of your data on our website and your rights under the GDPR.
The controller for data processing on this website is Gravitate Travel GmbH, Hans-Georg-Schüler-Straße 6/9, reachable by phone at +497413800406 or by email at info@gravitatetravel.com. For questions regarding data protection or to exercise your rights, please contact us using these details.
We collect and process personal data only if you voluntarily provide it to us in the context of a contact request, booking, or newsletter registration. The data processed includes, in particular, your name, email address, phone number, as well as travel and payment information. Data processing is carried out on the basis of Art. 6 (1) lit. b GDPR (contract fulfillment) and lit. f GDPR (legitimate interest in customer communication).
Furthermore, technical data such as your IP address, browser type, operating system, and the pages accessed are automatically collected each time you visit our website. This data is stored for a maximum of 7 days and serves the security and optimization of the offer.
Our website uses cookies and similar technologies to improve the user experience and enable statistical evaluations. The legal basis is your consent pursuant to Art. 6 (1) lit. a GDPR, which you can grant via our cookie banner on your first visit.
You can revoke your consent at any time with future effect by adjusting the cookie settings in your browser or by calling up our cookie banner again.
Your personal data is only disclosed to third parties if this is necessary for contract fulfillment (e.g., to tour operators, hotels, or payment service providers) or if you have given your express consent. We exclusively use trusted partners who comply with the GDPR. Data transfer to third countries only takes place in compliance with legal regulations, e.g., through standard contractual clauses.
You have the right at any time to access, rectify, delete, and restrict the processing of your personal data. You also have the right to object to data processing as well as the right to data portability. To exercise your rights, please contact us by email at info@gravitatetravel.com or by phone at +497413800406.
You also have the right to lodge a complaint with the competent data protection supervisory authority. The authority responsible for us is the State Commissioner for Data Protection of the respective federal state.
We take appropriate technical and organizational measures to protect your personal data against loss, misuse, and unauthorized access. These include encryption technologies (SSL/TLS) and regular security checks.
This privacy policy is dated October 15, 2023. We reserve the right to adapt this statement as needed to reflect changes in legal or technical circumstances. The current version can always be found on this page.